16.What type of training is required to make adequate use if performance management system?

In order to make performance management system adequate, HR manager should concentrate on providing guidance and training on how to collect valid evidence concerning job performance by using appropriate appraisal tools and techniques. provide training to managers in perfomance interviewing so that they can provide good feedback to employee, which will reinforce productivity and promote employee development

15.What guidelines for framing and communication performance feedback would you recommend to a manager about to conduct formal performance reviews for the first time?

First i will told him to be poswitive,constructive and solution  specific and not general (clearly state events/facts that occurred) 

•         Focus on specific behaviour, not on the person or the intentions

•         Share observations and be constructive

•         Explain consequences of this behaviour

•         Ask for individual’s view

•         Ask the person how she will correct the behaviour

14.Outline the importance of giving feedback?

1.in order for a company to work effectively feedback should be given,and this act as a 2 way communication between employees and employer

2.providing feedback can help employees to know their performance and if wrong employees can make better effort to improve,And this is consider as a good feedback 

But sometime the are also negative feedback

13.when developing a PMS ,managers need to choose between various or features of design available to them.Outline at least four such options.Your discussion should also outline the strenght and weakness of the various performance management methods?

Before designing a PMS some point should be consider = 

1.well show the objective of the company specially to employees .     

2.managers should take in consideration with the performance of employees

3.before the manager should encourage self management and empowerment.

4.He should not forget to eliminate the barriers of communication,inorder to communicate with the employees.

5.there should be training 

6.there should be performance appraisal 

7.focus on future performance

However designing a PMS consiste of weakness because it has been noted that using annual evaluations as the sole performance management tool can actually worsen a situation in which the assessment is mediocre or negative.

12.what role can HR play in improving organization performance?

In order to imporve organisation performance the human resources manager should follow different  step,he should design ,implement . 

1.Another thing the HR should do is to make sure that employee are going toward  and having the same objectiveof the business.

2.He should ensure that activities to ahieve goal should be put first

3.The HR should give support in terme of document 

4.The should ensure that employees  and managers are obtaining training inorder to work more effectively the hr should guide and consell managers on the pm process

5.he/she should ensure fairness and equity at all step at all step of performance

6.He/she should createan environment where employee feel at ease and from part of theory Y (HERBERG"S THEORY)

 

 

 

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11.How can PMS assist with the up-skilling and development of an employee?

During an appraisal meeting or even during the monitoring process, the performance of an employee is observed, taking into consideration the WHAT and the HOW:

·  what work he has achieved and what is his performance  (Results),

·   how he is working, in what way he is doing things (Attitude & behaviours)

 These observations will help to identify performance gap which will give lieu to training and development needs.  Appropriate training will be defined to cater for up-skilling of the employee. 

 

10.How can performance management system be improved ?

first Performance management (PM)is activities that help the company to meet their objective but objective should be SMART(specific,measurable,achievable,realistic and have a dead line,in addition goals should be achieve in an effective way. Performance management can focus on the performance of an organization, a department, employee, or even the processes to build a product or service, as well as many other areas.

after this bref explanation on PM,let see how it can be improved.

• The performance management has to be continuously reviewed= has to be check

  • it has to be adjusted = has to be re design

    • it has to be implemented = which include the act of accomplishing some aim or executing some order

      PM can also be improve by collecting data ( which can be obtain by intreview,survey or observation,the survey can include

      ·        The accuracy and relevance of information and data collected for appraisal.

      ·        Reactions of employees and supervisors on appraisal systems

      ·        The timeliness and content of appraisal reviews